At Launceston Airport, [Australia Pacific Airports (Launceston) Pty Ltd ACN 081 578 903], we value your privacy. This summary outlines how we collect, use, and protect your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What We Collect
We may collect personal information when you:
- Visit Launceston Airport
- Contact us
- Use our services (e.g., free Wi-Fi)
This might include your name, contact details, age, gender, device info (like MAC address), CCTV images, or interactions with airport services or shops. We may also gather location data and online behaviour via cookies when you use our website or Wi-Fi.
Some of this information may be required under aviation laws.
Why We Collect It
We use your information to:
- Provide and manage services
- Respond to your inquiries
- Improve airport operations
- Ensure safety and security
- Send marketing (if you’ve consented)
Who We Share It With
We may share your information with:
- Service providers and contractors
- Government and law enforcement agencies
- Partners involved in programs or promotions
Some service providers may be based overseas, including in the UK and USA.
Access & Corrections
You can request access to or correction of your personal information by contacting us by telephone or email.
We’ll respond in a reasonable time. If we can’t provide access or make a correction, we’ll explain why.
Marketing Preferences
We may contact you with offers or updates, including from third parties. You can opt out at any time by:
- Calling us
- Using the unsubscribe link in our emails
Website & Cookies
When you visit our website or use our online services, we may collect usage data via cookies or analytics tools (like Google Analytics). You can manage cookie settings or opt out via your browser or Google’s opt-out tool.
Questions or Complaints?
If you have a concern or believe we’ve breached your privacy, please contact us. We’ll investigate and aim to respond within 30 days.
If you’re not satisfied, you can contact the Office of the Australian Information Commissioner:
www.oaic.gov.au | 1300 363 992
Policy Updates
We may update this policy from time to time. The latest version is always available at:
🔗 www.launcestonairport.com.au/privacy-policy